š How do I choose the right toy?
Consider your petās size, age, activity level, play style, and chewing strength. Review the product description and select a toy that is appropriately sized for your pet.
š¦“ Are the toys indestructible?
No pet toy is indestructible. Regularly inspect toys for cracks, loose pieces, exposed filling, frayed rope, or other damage. Remove a toy immediately if it becomes unsafe.
š Should pets be supervised?
Yes. Supervision is recommended, especially when introducing a new toy or giving a pet a toy with detachable, moving, or treat-holding parts.
š§¼ How should toys be cleaned?
Cleaning instructions vary by material. Use the care guidance shown on the product page or packaging. Allow washable toys to dry fully before returning them to your pet.
š¦ How can I track an order?
When tracking becomes available, the details are sent to the contact information provided during checkout. Tracking activity may take time to appear after a parcel enters the carrier network.
ā Can an order be changed?
Contact service@homelissell.com as soon as possible. We will try to help before fulfillment begins, but changes cannot be guaranteed once an order has entered preparation.
š Can I return an item?
Eligible items may be returned under the conditions listed in the Homelissellā¢ Return Policy. Contact support before sending anything back.